Outage Center

Saturday, 30 January 2010 21:07

In case of an outage

  • Check all lights and appliances in your dwelling.
  • Check fuses or turn breakers off and on in panel box.
  • Check with neighbors to see if they have power.
  • Call CBEC at (800) 760-2232 to report outage. Advise CBEC if there are any medical emergencies or if a standby generator is in use.
  • Report any information, such as sparking wires, downed power lines, trees on lines, etc., that may assist CBEC in restoring power.
  • For your safety, do not touch any downed power lines. You should always assume that downed lines are energized.
  • When calling to report outage, provide: your name as it appears on your account, your telephone number, and your physical address. Your account number, which is found on your monthly bill, is also helpful.

altDuring an Outage

  • Turn off large appliances to prevent damage once power is restored.
  • Disconnect sensitive appliances, such as VCR's, televisions, computers, microwaves, etc., to avoid damage from lightning or power surges.
  • To prevent foods from spoiling, please refrain from opening your freezer and refrigerator. Foods contained in closed refrigeration will stay fresh for several hours.